Privacy Policy – Hotel Swat Rezidor

Effective Date: August 2025

At Hotel Swat Rezidor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

When you use our website or book a room, we may collect the following information:

Personal details such as your name, email address, phone number, and postal address.
Booking information, including check-in/check-out dates, room preferences, and special requests.
Payment details required to confirm your reservations (processed securely via payment gateway).
Non-personal data such as browser type, IP address, and website usage patterns.

2. How We Use Your Information

We use your information to:

Process and confirm your bookings efficiently.
Respond to inquiries, requests, or feedback.
Improve our services, website experience, and promotional offers.
Comply with legal obligations and prevent fraudulent activities.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared:

With trusted service providers who assist in booking, payment processing, or website operations.
As required by law or legal processes.

4. Data Security

Hotel Swat Rezidor implements appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.

5. Cookies and Tracking

Our website may use cookies to enhance user experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, though this may affect some features of the website.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal data.
Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date.

Contact Us

For questions or concerns regarding your privacy or this policy, please contact:
Hotel Swat Rezidor
Qambar Bypass, Near SPS Girls College, Mingora, Swat, KPK, Pakistan
Email: info@hotelswatrezidor.com
Phone: +92-0317-1600000